How to Deal With Mozilla Firefox Browser Crashing and Updating Issue?

Knowledge BaseCategory: BrowserHow to Deal With Mozilla Firefox Browser Crashing and Updating Issue?
1 Answers
steffan answered 2 months ago

Uninstall software known to cause crashes. Some programs are known to causecrashes in Firefox and other browsers. Check your computer and remove any malware or software that might be causing problems. For more data, see Troubleshoot Firefox issues caused by malware.   Fix issues associating with sites in the wake of refreshing Firefox   This article portrays how to investigate issues interfacing with sites that begin promptly in the wake of refreshing Firefox to another rendition. Follow the instructions in this article if you can connect to websites using another browser (such as Internet Explorer), but not in Firefox. If no browsers can load websites, see Firefox and other browsers can\\\’t load websites. For troubleshooting connection problems unrelated to updating Firefox, see Firefox can\\\’t load websites but other browsers can. The cause If you were able to load websites until you updated Firefox, your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more) is likely preventing Firefox from connecting to the Internet. This problem occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Fixing the problem To allow Firefox to connect to the Internet again: Make sure your Internet security software is up-to-date (i.e. you are running the latest version). Remove Firefox from your program\\\’s list of trusted or recognized programs, then add it back. For detailed instructions, see Configure firewalls so that Firefox can access the Internet.

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